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Privacy Policy

Your right to privacy is important to us. 

We respect your right to privacy. None of the information we collect is passed on to other parties, except when required as part of the business services we provide for you, or as required under UK law. We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from our website and other products and services we may be able to tell you about. We are fully registered under the company name of Pharmartel Ltd under the Data Protection Act 1998 with registered number Z8744416 and ensure we comply with all protection the Act affords to you.

If you purchase a product or service from us, or if you’d like to activate advanced account features, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address)

Data Collection

Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your transaction or press next. Such contact details and data may be used to contact you to enquire why you did not complete your transaction. These will include your name and address, your email address, and various other details necessary to complete a transaction and fulfill your order. We do not collect any information which may be deemed "sensitive personal data" under the Data Protection Act 1998. We do not collect or see any card detail information as this is handled on the Sage pay servers.


Cookies are small pieces of text information created by websites and stored on your computer. Our shopping cart system uses cookies to help maintain your shopping cart while you browse our store. Use of cookies with our shopping cart is not compulsory, but we cannot guarantee that our shopping cart will work for you if you have cookies disabled in your browser. No other information is stored in cookies, and cookies are not used for any other purpose. We may also record which Products you are interested in and which Products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to provide you with an up to date, efficient and reliable service.
We will not retain any details that you provide, except for your email address. All customer's email addresses are automatically entered into a database so they may receive occasional emails from us about our products or general advice about our products which may benefit them. Customers are free to opt out of the news services by following the instructions on the bottom of each news email.


Your submission of an order is deemed to be your consent to provide us with your details and to be used for future marketing.

The information you provide will be kept confidential and will be used only to support your customer relationship with us. We do not disclose or sell your information outside our corporate group except if we sell the whole or part of our business or as set out in this Policy.